Privacy Policy

1. Information We Collect

1.1 Personal Information

  • Name
  • Email Address
  • Phone Number
  • Company Name
  • Designation
  • Face or image data (if the user uses face verification features)
  • Location

1.2 Non-Personal Information

  • Device information (e.g., model, operating system, and unique device identifiers)
  • Usage data (e.g., features accessed, time spent on the app)
  • Location data (if permitted by the user) — This may include approximate or precise location information used to display nearby data, optimize user experience, or enable location-based features. Location data is collected only when the user grants permission and can be managed from the device’s settings at any time.

1.3 Face Data

Our app may use the device camera to detect facial presence for features such as photo tagging, attendance verification, or enhancing profile photos.

  • What is collected: The app temporarily processes camera input to detect a face. No biometric or identity recognition (e.g., Face ID, facial mapping) is performed.
  • How it is used: Face data is used only to verify live presence or to prevent false attendance entries (e.g., marking attendance on behalf of someone else).
  • Storage and sharing: The data is processed locally on your device and stored securely in our database only for verification purposes. It is not uploaded, sold, or shared with any third party.
  • Retention: Specifically, face or image data collected for verification purposes is securely retained only for the duration necessary to verify the user’s identity or complete attendance validation and is deleted within 30 days.

1.4 Data from Third Parties

We may collect information from integrated third-party tools or platforms used in conjunction with the App (e.g., Meta Lead Data).

2. How We Use the Information

  • Manage and track leads efficiently.
  • Personalize user experience within the App.
  • Improve the App’s functionality and usability.
  • Provide customer support.
  • Send important updates, notifications, and marketing communications (if opted-in).
  • Analyze trends and user behavior for app enhancements.
  • Enable specific features that rely on device capabilities (e.g., location, camera).
  • Verify user identity through face or image verification for security or authentication purposes.

3. How We Share Your Information

We do not sell or rent your information to third parties. However, we may share your information in the following cases:

  • With Service Providers: Trusted third-party service providers who assist us in operating the App (e.g., hosting, analytics).
  • For Legal Compliance: When required to comply with legal obligations or to protect the rights, property, or safety of our company, users, or others.
  • With Your Consent: When you explicitly agree to share your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, no system is completely secure. We encourage users to take precautions, such as keeping login credentials confidential.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Face data and camera inputs are never stored beyond the duration of active verification and are automatically deleted within 30 days. Once no longer required, all other data is securely deleted or anonymized.

6. Your Rights

  • Access and review the information we hold about you.
  • Correct or update inaccurate information.
  • Request the deletion of your data, subject to legal and operational requirements.
  • Opt-out of receiving marketing communications.

To exercise these rights, contact us at info@solaraceenergy.com.

7. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms. We encourage you to review their privacy policies before providing any information.

8. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data, it will be promptly deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised policy within the App. We encourage you to review this document periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@solaraceenergy.com
  • Phone: +91 9586722221
  • Address: B-602, 6th Floor, KP Epitome, Near Lake, Makarba, Ahmedabad, Gujarat - 380051

By using the Solar Ace Mobile Application, you agree to this Privacy Policy. If you do not agree, please refrain from using the App.